Give hand-written thank you notes
In a world of instant messaging and email, a personal note shows how thoughtful you are. Post it alone or include with an order..
Send a Christmas card
A simple greetings card lets your customers know you value them – and look forward to doing business again.
Offer free delivery
Customers love free delivery especially during the holidays!
Reward loyal customers
This can be as simple as sending vouchers or offers to your top customers at the end of the year.
Give away branded products
Choose something practical like pens or mugs with your name and logo on it to help keep your business top of mind..
Deliver great customer service
Be polite, engaged and willing to work with your customers to solve any issues they have – and if your business has employees, make sure they do the same.
Give surprise rewards
Offer a random customer an upgrade or free product. Unexpected kindness guarantees positive word of mouth for your business. You don’t have to spend a fortune – just be creative and genuinely thankful for the business that comes your way.
You might be surprised at the difference it makes!
For help with a positive, appreciative marketing campaign for your customers, why not talk to us today?